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	1.	No cover image available No cover image available Servicio al cliente : la desconocida voz de las víctimas / José Rafael Sosa ; prólogo Lorenzo Gómez Marín. by Sosa, José Rafael Gómez Marín, Lorenzo [pról.] Material type: Text; Literary form: Not fiction Publication details: Santo Domingo : Gráficas Itesa, 2000 Availability: Items available for loan: General (2)Call number: 658.85 S715s, ... Items available for reference: Patrimonio Dominicano: Excluido de préstamo (2)Call number: 658.85 S715s, ... Place hold Add to cart (remove)
	2.	Servicio al cliente : estrategias y herramientas para el éxito competitivo / Lucía Ovalle ; prólogo Inmaculada Adames. by Ovalle, Lucía Adames, Inmaculada [pról.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Santo Domingo : Centenario, 2007 Availability: Items available for loan: General (3)Call number: 658.812 O96s, ... Items available for reference: Patrimonio Dominicano: Excluido de préstamo (2)Call number: 658.812 O96s, ... Place hold Add to cart (remove)
	3.	Yo, el cliente / José Rafael Sosa ; prólogo Altagracia Paulino. by Sosa, José Rafael Paulino, Altagracia [pról.] Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Santo Domingo : Búho, 2010 Other title: Yo, el cliente : ¿hay alguna razón lógica para que nos atiendan de ésta forma? Availability: Items available for loan: General (3)Call number: 658.812 S715y, ... Items available for reference: Patrimonio Dominicano: Excluido de préstamo (2)Call number: 658.812 S715y, ... Place hold Add to cart (remove)
	4.	La excelencia en el servicio / Karl Albrecht, Lawrence J. Bradford ; traducción de Jesús Villamizar Herrera ; revisión técnica de Humberto Serna Gómez. by Albrecht, Karl Bradford, Lawrence J Villamizar Herrera, Jesús tr Serna Gómez, Humberto Material type: Text Availability: Items available for reference: General: Excluido de préstamo (1)Call number: 658.812 A341e. Add to cart (remove)
	5.	El arte de cobrar de forma efectiva / Darnetty Lugo, by Lugo, Darnetty [autor] Material type: Text; Format: print regular print ; Literary form: Not fiction Language: Spanish Copyright date: Santo Domingo : Editorial Bien-etre, ©2024 Availability: Items available for loan: Biblioteca Nacional Pedro Henríquez Ureña (5)Call number: BNPHU PD 658.8 L951a, ... Place hold Request article Add to cart (remove)

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